Frequently Asked Questions:
Can I make payments online for the SafeStart Program?
A: Unfortunately at this time other than for initial registration we do not have a partial payment online feature, this is something we are working on to get in the future. When you are wanting to make a payment please call 705-730-1130.
How can I find my HomeLink username and password for my online training?
A: If you cannot find the initial email from your registration with your username and password you can email email@example.com or call the office and we will be happy to provide you with you login information.
Once I finish the classroom how long will I have to wait to start in vehicle?
A: Once you have completed the in class portion, you will need to complete your 10 hours of online work and any outstanding balance must be paid. Once you have all of these completed please contact the office so we can assign you to an instructor according to where you live and book lessons with you.
How long does the full course take and how long do I have to complete it?
A: Once you start the course the Ministry gives you 1 full year to complete 20 hours of in class, 10 hours of online and 10 hours of in vehicle. You can go at your own pace to complete the course within the 12 months. **Please note that due to COVID-19, the MTO has allowed for an extension to this time frame if you have already started your course or are taking a virtual online course during the epidemic.
If I change my BMS password will it change my homelink password?
A: Your homelink username and password is the same as your account sign in. If you change you account password it will NOT change your homelink password. If you change your password please call the office and we will change your homelink to match.
Can I take the course prior to having my G1 or if I am still 15?
A: You can start our course without having your G1. You still have 1 year to complete the course. You can also start the course when you are 15 years old, however we do recommend that you start within 3 months prior to your 16th birthday so you have enough time to complete all the required components of the course within the year.
Can I switch into a different course if I can’t make the one I signed up for?
A: If you cannot make it to the original course you signed up for you can call the office or email our info account and we will gladly switch you into a new course of your choosing.
What happens if I miss a day in the class, can I keep going?
A: If you attend classes 1 & 2 and you miss class 3 you cannot do class 4 until you complete class 3. You must complete the course consecutively in order to meet the Ministry requirements.
How does the SafeStart virtual classroom work?
A: Our virtual SafeStart program consists of 3 days virtual classroom via online Zoom technology. The 4th day will be a full day in our simulation lab once it is safe to do so. You can register for the online, virtual classroom on our website or by calling 705-730-1130. Once students have completed all 4 days of the program as well at 10 hours of HomeLink online training, they will be assigned to a driving instructor for their 10 hours of in vehicle lessons.
Do you offer a payment plan?
A. We do offer a payment plan for our SafeStart programs. There are no extra fees for going with the payment plan versus paying in full. The payments are as follows:
$200 to reserve spot in the class
$275 due on the first day of class
Remainder due before starting in-vehicle lessons